NEW DELHI — Union Minister Jyotiraditya M. Scindia on Monday highlighted a 16% rise in revenue of the Department of Posts for FY 2025–26, calling it a “historic year” marked by strong financial performance and structural transformation.
Chairing the Annual Business Review Meeting for FY 2025–26 in the national capital, Scindia said the department generated ₹15,296 crore in revenue, up from ₹13,218 crore in the previous financial year. The department achieved 88% of its ₹17,546 crore target, with performance spread across postal circles nationwide.
The meeting was attended by senior officials, including Secretary (Posts) Vandita Kaul and Director General Postal Services Jitendra Gupta, along with Chief Postmasters General from 23 circles.
Scindia noted that while the overall performance was encouraging, key segments such as parcels, mail and international business require greater focus to unlock their full growth potential. He stressed that these core areas must evolve into strong revenue drivers as India Post transitions into a modern, customer-centric service organization.
Among business verticals, Citizen Centric Services emerged as the fastest-growing segment with 70% growth. Parcel services followed with 69% growth, while mail operations grew by 34%. Postal life insurance schemes recorded a 30% rise, and the Post Office Savings Bank segment posted 13% growth.
Rajasthan Circle was recognized as the top-performing region, achieving 102% of its revenue target and registering 34% growth over the previous year.
The minister also emphasized the need for improved performance in mid-level and underperforming circles through better accountability, strategic planning and operational efficiency. He called for strengthening organizational structures at the circle level, focusing on parcel operations, human resources, finance and business development.
Referring to the vision of Prime Minister Narendra Modi, Scindia said the postal department is transforming into a future-ready institution rooted in tradition and driven by citizen-centric values.
He directed officials to scale up high-growth segments, enhance market engagement in parcel and mail services, deepen insurance and savings outreach, and revive international business operations.
Scindia expressed confidence that sustained focus on high-growth areas and improved performance in core segments will drive stronger outcomes in FY 2026–27.
